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Shipping & Delivery FAQ
Here at HighGradeBudDispensary, we understand how important it is to our customers that we ship your purchases discreetly. We ship all orders in plain cardboard boxes, nothing to mark cannabis or things of that nature. Our shipping labels do not say Terra, and we do everything we can to ensure our packages are discrete. Our packages are shipped to you in a plain white box, wrapped in a generic mailing bag. Nowhere on the outside of your package will you see the words “HGBD.” We do not ship to anyone under the age of 19 years old. All orders above 199.99$ ship within the United States is 100% FREE shipping. We ship orders Monday through Friday. We only ship to valid addresses within the United States and out of State. Customers may also select from the following shipping options for an additional cost at checkout.
Orders paid before 12:00 PM (PST) will ship on the same business day. Also, every order paid for after 10:00 PM (PST) ships on the following business day.
Orders are packaged with complete discretion. All products are vacuum-sealed air-tight. This way, the privacy of your order remains 100% confidential.
Yes, our shipping and delivery is done worldwide.
After your order is completed and delivered to the Shipping Career, you will receive an email containing your tracking information.
After receiving your tracking number, the parcel is out for shipping and in the process of being updated.
Until our shipping carrier processes it in their system, the status won't update.
However, your package has been shipped and is on its way to your address.
Although it claims that your tracking number has only been electronically submitted, rest assured your package is on its way.
Contact our support team at firstname.lastname@example.org, and we will either be able to reship the outstanding products or issue a full refund for the missing products.